Board Thread:Fun and Games/@comment-33771071-20171207173037

Hello A8 community, this is an important message addressed to ALL A8 players. I, as I know many of you, have been having issues with Gamelofts Custome Care agents. Our issues go unnoticed, our complaints get pushed aside, our accounts remain messed up or incomplete while GL pushes for new updates to make the game more profitable (as well as more expensive for new players - token purchases for too many cars) instead of making an effort to have their existing customers be satisfied. I, as many of you are, am a paying customer. It is unacceptable to have such poor service for any product.

I will be preparing an email to CC, and I would like to include the CC Ticket ID # from any and all players who are willing to participate in this email blast. The email itself will contain a brief message, outlining the purpose and stating our lack of player satisfaction in regards to Customer Care, and then it will list the Ticket ID # for all open tickets that we have been waiting on, some of you for several months.

If you want to participate, please add your Ticket ID # in the comment section (nothing else, no personal info or email addresses). After I have finished drafting the email, I will leave a copy of it in the group fro you to Copy/Paste. You will need to open a new ticket for CC, under the subject of unresponsive CC agents, or unresolved issues (i will be more specific when i post it)

Thank you. Strength in numbers. There is no game without players!  