Talk:Events/History/2017/May/@comment-107.147.87.121-20170517161437/@comment-107.147.87.121-20170518122157

Thanks for the reply A fandom user. I have no clue how this ban has happened. I called and complained via their phone lines and the rep, Alex (who was very patient) explained that they cannot disclose why my account was banned. I explained how I have been playing this game for a while and how after a long time playing I finally became a paid member literally 2 days ago after I made my first IAP for Asphalt.

He said unfortunately he's not at liberty to discuss the reason but said he has escalated my case to the anti-hacking team who will review the information.

To answer your question, it shows as a temporary ban. It says 14 days, but I am pissed because I have not done anything wrong. The game has been crashing on me at least twice a day. (I've been playing the game a little too much lately) If I have been playing for about an hour or more (farming using my finally proed 675LT) the game crashes. Despite that I have been playing it because I enjoy playing this game. Anyways, he said they will let me know in 72hours which is too long and I will not get the Advanced tech cards I had been really needing :(

Lesson learned for me, no spending money on this game. Literally the only thing I did different yesterday, in the last two months, was spending actual money to purchase tokens. I feel so insulted for trying to be a paid customer.