Talk:Apollo Intensa Emozione/@comment-33673503-20190503215005

Hello Patrick,

Thank you for contacting Gameloft Customer Care.

We are sorry to hear of your difficulties.

Please be informed that unfortunately, we can not provide you with a refund in this case because your resssources were spent voluntarily in the game.

We understand that you may not like some changes made by our developers in the game.

However, we do pay attention to our game community's mood and strive to make sure our games better match our fans' expectations.

I assure you that your comment has been duly noted, however, and will be passed on to the development team directly.

Thank you for your interest in our games.

Sincerely,

---

Anastasia

Customer Care Agent

http://www.gameloft.com/

http://support.gameloft.com/

---

IMPORTANT NOTICE: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material of Gameloft which is for the exclusive use of the individual designated above as the recipient. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact immediately the sender by returning e-mail and delete the material from any computer. If you are not the specified recipient, you are hereby notified that all disclosure, reproduction, distribution or action taken on the basis of this message is prohibited.

On Fri, 03 May 2019, cuneytu1@yahoo.com wrote:

In October and November 2018, I spent more than a 100 CAD

> (order numbers 6622066475, 2994725223, 1188208501) to obtain an Apollo

> Intenza (AIE) at 1690 rank, as a top performing MP car. As of the latest

> update, as a result of the changes In October and November 2018, I spent

> more than a 100 CAD (order numbers 6622066475, 2994725223, 1188208501) to

> obtain an Apollo Intenza (AIE) at 1690 rank, as a top performing MP car.

> As of the latest update, as a result of the changes that GL applied to

> this car, it lost its competitiveness significantly, to the extent that it

> can no more obtain the same ranking in the MP league as it did before the

> update. In response, I would like to ask for a refund for this car since

> it is not what I bought any more. Since you have stripped the car of its

> MP league capacity, it is no longer useful, and it is no longer the same

> product that I bought from you six months ago. As an alternative, I would

> also be happy with a replacement of my AIE car, with a nother car that has

> the same MP league competitiveness today, as my AIE rank 1690 had in the

> past. Rezvani Beast X rank 1650 is a possible car that I would be happy as

> replacement for my rank 1690 AIE. I am looking forward to either a refund

> or replacement of my AIE ranking 1690 with a Rezvani Beast X with ranking

> 1650. Thanks,