Talk:Fifth Anniversary Update/@comment-34918040-20180822100527/@comment-34918040-20180822134635

@ NukeStar :

I have to defend them in one point: I always got an answer when I wrote them.

70 % of their answer text consist of ready-made text blocks, though, to let the customers think that something's being done while it's not.

Takes you at least three message exchanges before they understand that they can't fob you off with standard phrases and actually start thinking of what you said.