Talk:McLaren Mercedes MP4-25/@comment-24462011-20170122163514/@comment-185.145.38.230-20170123145434

I think it will to some degree depend on how you address customer support and if you do a 'this shit is buggy' only you get what's deserved. Like EvilProfesseur I have been addressed politely the few times I've made a ticket.

In my experience in-game bugs are handled o.k. albeit way too slow, but bugs that originates from driver compatibility issues are for the most not handled to satisfaction. I fixed it myself by attaching a debugger to the game and noticed it crashed when addressing the graphics driver when the race was starting. The simple solution was to downgrade the graphics driver to the previous version, but it is somewhat unexpected when the previous version of the game worked. With the amount of data provided with the ticket, I would at least have expected solutions and not to get my own question in return...

Not sure if paying/non-paying customer makes any difference to customer support though.