Talk:2018 Spring Update/@comment-5088065-20180603021607

Re: error 33006

Msg to customer care: “Since around mid-April, I’m unable to purchase any of the Exclusive Deals for tokens or credits. Each attempt results in a Transaction Error 33006... coins/tokens are deducted then the error message is served. In most, but not all repeat attempts, the amount is credited back later. Only six options are available in exclusive deals such from the forums I understand may be connected to this problem. I have tried several uninstall/reinstalls of the program as well as ensuring all updates have been applied, but this does not correct the issue.”

Response back: “I'm sorry to hear that you're still experiencing these difficulties. Please rest assured that we are already aware of the bug with the exclusive deals occurring for some players where they can't buy anything. The development team have confirmed that they are investigating this problem and are working on a fix.”

And when I questioned timelines around the fix being released: “Our agents are still working on a fix. Unfortunately we can't specify a precise time frame.”