Talk:Munich Update/@comment-240F:B:B200:1:E04F:2FE3:59A1:8BD7-20171119030435/@comment-31544835-20171119050423

I have the latest iOS, which lets you screen record with a swipe and a button press. You’d have to update to iOS 11. With this process one can easily make gifs to attach to email for CC agents. I’ve just started recording a lot of my A8 activity for this very purpose of blanket covering the bugs.

But setting aside upgrading iOS, when it happens to you again, take a screenshot right away even if it doesn’t show anything significant. If you can think ahead, snap a picture of the ads as they play, then if the bug happens, snap another picture back at the play ad screen, to show no rewards were received. It won’t look like anything but a normal play ad screen, but given my numerous past experiences with CC, I wonder if they can access the date and time stamp on the photo, to help support your claim ..cuz dang! I’ve sent them some pretty proof-less pics. Who has the patience after dealing with them way too often. “Here GL. Here’s a picture of my dog. Time stamped and everything! We good?” That’s how you deal with drunk people.

If it happens while I’m recording I’ll send a clip to cc. To be clear, I think you’re experiencing this glitch more than me. So far recently, the times I’ve experienced delayed ad rewards, I end up receiving them at some point, either after continuing to watch ads, or restarting A8. I haven’t noticed the different results with the different colored X’s

Hope this helps.