User blog comment:McLarenP1 Boy/Everything Wrong With Asphalt 8 (New Ver.)/@comment-2003:86:6B38:D596:49EA:B66:63F:2B94-20171026031904

.  no avatar . OldTed .. Junior Member .. Apple (iOS) .

Re: New update bug : car/bike max lvl resets to zero

Wed Oct 25, 2017 7:45 am

Whilst the game may be downloaded for free it does cost real money to progress. I have only ever purchased tokens but have invested a lot of real money in this game as I enjoy playing it. The wait and see response is not professional. I have been a developer for a large corporation and when going something goes wrong “wait and see” would not be acceptable. Even if there is no update it is still professional to say we are still working on it.

We play lay the game and are your clients. We expect professionalism even when things go wrong and we don’t expect a vacuum of silence. Things can get missed when testing but running events whilst releasing an update does seem to be a basic thing to avoid. It reduces the risk of a problem.

In addition to the lost upgrade credits I have also lost at least 3,000 tokens on restarts, auto completes and so on not to mention the other boosts used. That cost me REAL money to buy those tokens. Not tokens earned in events but real £/€/$. I don’t want to have wasted that money. That is why people at angry and expect a reasonable and timely response and not a wait and see.

Glen W. / Scully14 (even that is never consistent when playing) iOS