Talk:2019 Holiday Update/@comment-34918040-20191220201322/@comment-35102879-20191221090943

Ad false positives - my few cents: I got banned as well a few days back, for the 1st time. I wrote to the CC. No response. A day or so later, I open the game to check again and I'm no longer banned.

Another day later, only a short email received with universal "We are glad to hear that your problem has been resolved.". So no notification of unbanning, no compensation (I asked, but only once), no explanation (I asked, but only once). A very professional approach from CC, indeed... ;) :D