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Leaderboard issues in Festival TLEs [Edit]
Jan 15, 2020 – Guy Bukzi Montag ASPHALT 8
Players who experience their leaderboard position massively going down after driving a Festival Cup TLE may have stumbled upon this statement on the Customer Care entry page: "Different results in leaderboard – Several players wrote that their final result on the leaderboard was changed after the Time-Limited Event had finished, and they then received less rewards. Please note that this is not a bug. Because of different time zones, not all players finished the race at the same time."

Players should note that this is deliberate disinformation.

The Festival TLEs end at 12:00 UTC, all over the world. All players do finish the race at the same time—stating otherwise is a lie. The real reason for the issues can be GL's new cheater detection algorithms that still produce lots of false positives. Players can test that by trying a Showdown or Multiplayer race afterwards. If they find no opponents, they are on the cheaterboard. Honest players are advised not to accept false accusations of cheating by Customer Care and to escalate the case. Unfortunately there is little hope that Customer Care will admit that the error is on Gameloft's side.


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Leaderboard issues in Festival TLEs
Jan 15, 2020  ASPHALT 8
Players who experience their leaderboard position massively going down after driving a Festival Cup TLE may have stumbled upon this statement on the Customer Care entry page: "Different results in ... [Read more]

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Leaderboard issues in Festival TLEs
Jan 15, 2020 – Guy Bukzi MontagASPHALT 8
Players who experience their leaderboard position massively going down after driving a Festival Cup TLE may have stumbled upon this statement on the Customer Care entry page: "Different results in leaderboard – Several players wrote that their final result on the leaderboard was changed after the Time-Limited Event had finished, and they then received less rewards. Please note that this is not a bug. Because of different time zones, not all players finished the race at the same time."

Players should note that this is deliberate disinformation.

The Festival TLEs end at 12:00 UTC, all over the world. All players do finish the race at the same time—stating otherwise is a lie. The real reason for the issues can be GL's new cheater detection algorithms that still produce lots of false positives. Players can test that by trying a Showdown or Multiplayer race afterwards. If they find no opponents, they are on the cheaterboard. Honest players are advised not to accept false accusations of cheating by Customer Care and to escalate the case. Unfortunately there is little hope that Customer Care will admit that the error is on Gameloft's side.

See also

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