4,151 Pages

# Guy Bukzi Montag

My favorite wikis
• I live in Germany
• I am male
• ## Is it possible to deduce the exact distribution of 3, 5 and 8 Coins from TLE results?

February 18, 2020 by Guy Bukzi Montag

Non-VIP Forever! came up with a very interesting approach to the question:

Can we deduce the distribution of 3, 5 and 8 Coins from TLE results if we only have the number of Coin Packs and the number of Coins they granted?

The proposed solution was: Each Coin Pack grants at least 3 Coins, so we can multiply the number of Packs with 3 and subtract this from the total number of Coins. The remaining number has to be a combination of 5 or 8 Coins.

If this method always leads to one single solution, if there is only one possible combination of 3, 5 or 8 Coins that leads to the total, we will be able to generally add TLE results to the statistics database. In the three provided examples, the conjecture holds. are involved.

• ## Gameloft Customer Care series (3): Cheaterboard

December 4, 2019 by Guy Bukzi Montag
This blog entry is part of a series on Gameloft Customer Care. Be sure to check the first part for an introduction.

Status:

• Solved, closed.
• Very satisfied—not at all with Gaspar, but with the unbureaucratic help of Ekaterina.

During the Volkswagen I.D. R Festival, there was a Festival Cup TLE that granted large amounts of , especially for higher ranks. Until one day before the Cup was over, I was in the top which would have rewarded 60 Coin Packs, resulting in an average of .

The last morning I slipped down to the top which would have granted 20 Coin Packs less. I still had easy quests to complete ("Use any booster x times"), and there were more Kit Cards waiting as a tier reward, so I was sure I'd be able to upgrade the car further, achieve …

• ## Gameloft Customer Care series (2): A simple one

November 16, 2019 by Guy Bukzi Montag
This blog entry is part of a series on Gameloft Customer Care. Be sure to check the first part for an introduction.

Status:

• Not solved, closed.
• Not really satisfied. It took ages until Gaspar understood what I was talking about. Also I would have liked to get feedback if and when the wrong text will be changed. They simply forwarded the mail and thought this was enough to close the case.

Now this is a simple one. Since their introduction in the Fifth Anniversary Update in August 2018, the German description of the and the reads

“Enthält 2 gewöhnliche Karten!” (Contains 2 common cards!).

This is wrong—the box does grant rare and legendary cards, as also indicated by the drop rates in the box info. All other language versions of the game show the…

• ## Poll: Should we keep the new heading style?

November 13, 2019 by Guy Bukzi Montag

Thanks for voting!

As the poll did not show a consensus for the new style, the regular heading font has been reactivated. (Results as of Nov 22, 2019: 6 votes for, 5 against)

Those who liked the new style can keep it by changing their personal settings as follows:

• Go to . If this page doesn't exist yet, create it.
• Copy the following lines to your common.css file and publish it:
• ## Gameloft Customer Care: the worst “customer service” in the entire world

November 10, 2019 by Guy Bukzi Montag

“Abandon all hope, ye who enter here”
Dante, Inferno

This page is an overview of what you can expect if you contact Gameloft Customer Care. It is based on the experiences I have made over the years, exchanging many many mails in a variety of cases.

• If this is the first time you plan to contact Customer Care, you will find a few tips how to not let this drive you insane.
• If you already have some experience with Customer Care, you can regard it as a funny round of bullshit bingo. You are guaranteed to win.

There are quite a few help desks and customer services I had to deal with in my life. I know that there usually is a data base that automatically suggests possible solutions according to keywords found in the customer's mail. Good systems alread…